Great Circle Systems Privacy Policy

We may also supplement this Policy with other privacy notices in the GCS Services. This Policy applies only to information collected by us through the GCS Services and does not apply to services that link to other privacy policies, including any third-party websites or services you connect to from our GCS Services, such as social-networking platforms or connected third-party applications. GCS is not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.

We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

          What information we collect from you

In General: We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, title or position, telephone number, postal and email addresses, current country of residence, and billing information. We may also request information about your time zone, vessel, company, ship yard, or build project.

You can choose to deny providing information to us, but in general some information about you is required in order for you to register as a subscriber to our blog or newsletter, notifications for clients; participate in a survey, or contest; ask us a question; or initiate other transactions on our site.

Automated information: We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as pages viewed or information downloads. For more information, please see Cookies and other technologies.

How we use your information

Account & Contact Data: We use your contact information in order to provide our services, to answer your requests, and for billing and account management reasons. We may also use this information for marketing and communication purposes (our marketing messages always come with a way for you to opt-out at any time). We also use this data in aggregated and anonymized form in order to analyze service trends.


Customer Database: We only collect and process this data on your behalf, in order to perform the services you have subscribed to, and based on the instructions you explicitly gave when you registered or configured your service and your GCS or Triton database.

Our Helpdesk staff and engineers may access this information in a limited and reasonable manner in order to solve any issue with our services, or at your explicit request for support reasons, or as required by law, or to ensure the security of our services in case of violation of our Acceptable Use Policy, in order to keep our services secure.


With whom we share your information

Third Parties: Under no circumstances will GCS sell, rent, or trade any collected information to third parties for their promotional purposes. We may share collected information, not including Personal Information and Customer Encrypted Data, with third parties that work on GCS’s behalf (for example, to process credit card orders). Any such third parties that work on our behalf are required to adhere to privacy policies no less protective than those of GCS’s own privacy policies. These companies are authorized to use your personal data only as necessary to provide these services to us.

We reserve the right to use subcontractors for the processing of Personal Information. GCS shall then, where applicable and on your behalf, conclude an agreement for personal data with such sub-contractors ensuring the sub-contractors’ compliance with the provisions set out in this Privacy Policy. Third parties shall only collect information relevant to the terms of service as laid out by GCS. If any violation of these terms is found, we will take action to remediate any unauthorized processing of data and work with our governing department, the FTC, to resolve any disputes. GCS may potentially be liable in cases of onward transfer of individual’s data received pursuant to the Privacy shield to third parties.

If Personal Information originating from a customer (or user) located within the EU/EEA comes to be processed in a country outside the EU/EEA, we will ensure that one of the exemptions from the “prohibition on transfer to a third country” under the Personal Data Act can be applied, for example consent, standard contractual clauses or adhesion to the Privacy Shield Principles. GCS is committed to subject all data received from the EU to the Privacy Shield Principles. This policy includes our subcontractors working outside the US who may need certain data access to perform their job duties.


Compliance with Law: GCS is subject to the investigatory and enforcement powers of the FTC, the Department of Transportation or any other U.S. authorized statutory body and may disclose collected information as necessary to comply with law or law enforcement officials, such as in response to a validly issued court order, subpoena, or warrant. For questions pertaining to international data rights and responsibilities under the USA PATRIOT Act please contact info@greatcirclesys.com


Change of Ownership: In the event of GCS Systems being acquired or merged with another entity, GCS reserves the right to transfer all collected information to such entity. We will make commercially reasonable efforts to notify you in such an event (such as by posting a notice on our web site or sending you an email).


How you can access your information


You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request. To make a request for any Personal Information we hold and process about you, please send an email to the address below. We will require two forms of identity verification before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.


Your choices regarding your personal data

Marketing messages: If you have said we can, we’ll send you marketing messages by email and/or text, to keep you aware of what we’re up to and to help you see and find our products and services.


How to stop marketing messages from GCS Services You can stop receiving marketing messages from us at any time. You can do this:

• By emailing marketing@greatcirclesys.com
• with “unsubscribe” in the header
• By clicking on the ‘unsubscribe’ link in any email or blog post
• By contacting our Privacy Compliance desk.

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that, as GCS comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Stopping marketing messages will not stop service communications (such as order updates, product notifications, or where you have expressed an interest in an activity sponsored by GCS.


How you can access, change or suppress your Personal Information: Upon request, GCS will provide you with information about whether we hold any of your personal information. If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Information that has been previously provided to us, you may do so by contacting us at info@greatcirclesys.com
. In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed or deleted from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will respond to your request within a reasonable timeframe.


Cookies and other technologies


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies? A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

When you use the GCS Services through the Site, some information such as Internet protocol (IP) address, device or browser information, logs, or clickstream information is automatically collected about your usage and activity to address technical support issues and understand how you use the Site. GCS may use certain tracking technologies such as cookies, web beacons, or third-party analytics tools to obtain such information.

In some cases, these are analytics providers that provide services such as application analytics and crash reporting. These providers may also automatically collect some of the information described above, including, for example, usage information, IP address, access times, browser type and language, device type, device identifiers, and Wi-Fi information. The third-party analytics providers we use include:

• Google Analytics
• Hatchbuck
• Belarc
  

How to control cookies: You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


How we protect your information


We want you to feel confident about using this website, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. Only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive Personal Information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

We retain your Personal Information for as long as necessary to provide the GCS Services and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly. The criteria used to determine retention include:

• The length of time Personal Information is needed to provide the applicable services (such as maintaining and improving the performance of the GCS Services, enabling system security measures, and maintaining appropriate business and financial records)
• If users have provided, created, or maintained Personal Information with the expectation that we will retain it until they affirmatively remove it (in which case we may maintain the data until actively deleted by the user)
• Whether the Personal Information is of a sensitive type (a shortened retention time may be appropriate)
• Whether we are subject to a legal, contractual, or similar obligation to retain the data (such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data, or data that must be retained for the purposes of litigation)
  

Use of our site by minors


GCS does not knowingly collect, use, or disclose personal information from children under the age of sixteen (16). Our site and services are not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide personal information through our site. If we are made aware that we have collected personal information from a child under 16 years old, we will delete this information as soon as possible.


External links


If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.


Visiting our website from outside the United States

Our services are operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the site and our services or providing us with your Personal Information, you consent to have your Personal Information transferred to, and processed and stored in, the United States, in the absence of an adequacy decision or the appropriate safeguards set forth in Articles 45 and 46, respectively, of the General Data Protection Regulation.


Additional rights for non-US citizens: For residents of the European Union (and United Kingdom), Great Circle Systems, Inc., info@greatcirclesys.com  is the data controller responsible for your Personal Information collected pursuant to this Privacy Policy. In addition, residents of European Union member states (and the United Kingdom) have the following rights with respect to Personal Information collected from and about them on the Site:

• The right to request access to such Personal Information
• The right to request the correction, erasure, and/or restriction of processing of such Personal Information
• In some instances, the right to object to the processing of such Personal Information
• In some instances, the right to request that we export, in a structured, commonly used, and machine readable format, and transmit to another controller, such Personal Information
• The right to withdraw, at any time, any consent to the processing of such Personal Information

To exercise these rights, please contact our Compliance team via email at info@greatcirclesys.com


Updates to this Privacy Policy


We may update this Policy from time to time without notice to you other than posting the revised policy on our website, or by providing such notice about or obtaining consent to changes as may be required by applicable law. If we change our Policy, we will post those changes to this Policy and change the effective date above. We encourage you to periodically review this page for the latest information on our privacy practices.


How you can contact us


If you have are any question regarding this Privacy Policy, or any enquiry about your personal data, please reach out to the GCS HelpDesk or contact us at:


Great Circle Systems, Inc. 

500 SE 17th Street, Suite 224 

Fort Lauderdale, FL 33316 USA