| Great
Circle Systems offers a variety of options
for training, documentation, and ongoing service and
support.
In addition to our on-call technical support, we offer
a unique feature once a vessel is completed. Through
our Full Service Contract the captain
and ship’s personnel have active interface capabilities
with the vessel’s current data from any location
in the world with Internet access. A ship’s Website
is designed for guests and crew, with secure access
and firewalls in place to keep client’s data from
being corrupted.
Remote
Support & Administration Services includes:
- Unlimited
Software Support
- Business
Applications - MS Office, MS Project, etc.
- Operating
Systems - MS Windows XP, 2000, NT 4.0, ME, 98
- Onboard
mail server and Internet access server
- group/user/mailbox
account maintenance
- Remote
control software installation, troubleshooting, and
training
- Unlimited
Computer Hardware Support
- Troubleshoot
hardware failures and conflicts
- Facilitate
manufacturers warranty
- Monitor
system event logs - weekly
- Monitor
disk storage system health - weekly
- Monitor
system on-board daily backups - weekly
- Off-site
backups via remote - monthly
- Virus
definition updates - monthly
 By
using our data management software custom-designed
for super-yachts, your ship’s data is always safe,
always accessible with the Full Service Contract. Great
Circle Systems mirrors and stores the yacht’s
data on remote servers, and refresh and upgrade your
on-board system through regular data transfers through
the Internet.
Customized
Service Plans
Whether a vessel needs full service with remote administration,
e-mail and web hosting, or just an on-call backup, Great
Circle Systems can help build the solutions super yachts
need to remain fully functional at all times.
|
.gif){kind=small}