 Having
state of the art computer equipment onboard
is only the beginning for today's superyachts. High-tech
data, communication, and monitoring systems require
knowledgable support that's fast, responsive, and there
when you need it most. Great Circle Systems offers a
variety of options for training, documentation, and
ongoing service and support.
The
Full Service Contract provides complete technical support
and on-site service when necessary; all warranty contracts
fulfilled, and equipment replacement with minimal down
time. Replacement components are configured in-house
and shipped ready to "plug-n-play" to the
vessel. Remote Server Administrators on shore can identify
and correct problems that may arise with the software
or operating system, saving valuable time when operations
are critical.
Remote
Support & Administration Services includes:
- Unlimited
Software Support
- Business
Applications - MS Office, MS Project, etc.
- Operating
Systems - MS Windows XP, 2000, NT 4.0, ME, 98
- Onboard
mail server and Internet access server
- group/user/mailbox
account maintenance
- Remote
control software installation, troubleshooting, and
training
- Unlimited
Computer Hardware Support
- Troubleshoot
hardware failures and conflicts
- Facilitate
manufacturers warranty
- Monitor
system event logs - weekly
- Monitor
disk storage system health - weekly
- Monitor
system on-board daily backups - weekly
- Off-site
backups via remote - monthly
- Virus
definition updates - monthly
Get Remote Support Now:
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